Porting Information
Making sure that we do the porting out info screen correctly is crucial to the member receiving their phone, if this is done incorrectly the members order will never ship out.
Information entered in the Porting screen must match their previous carrier otherwise it WILL be denied.
Download Bill PDF
Match Name
Match Address
Match Account Number
Generate Transfer Pin
Account
Gear Icon (Top Right)
Permissions and Control
Transfer Pin
Download Bill PDF
Match Name
Match Address
Match Account Number
Generate Transfer Pin
Account
Account Settings
Number Lock
Disable Number Lock
Transfer Pin
Generate Number Transfer Pin
Go to: www.XfinityMobile.com
Settings
Match Name
Match Account Number
Devices
Click on any phone
Click "Transfer Number to another Provider"
Send Transfer Pin to any phone in store.
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